The Situation
The IT infrastructure function of a major investment bank, with staff in over 45 centres globally, needed to improve their current infrastructure enabling the business to achieve their objectives. This function undertakes over 100 major initiatives each year with significant capital investment and people involved and therefore consistent, clear delivery was vital.
The Challenge
With on-going pressure to tightly manage costs, reduce headcount and meet regulatory pressure, the IT infrastructure function was faced with the challenge(s) of:
The Solution
The IT infrastructure function already had their risk and controls framework defined in the StratexPoint solution, therefore it was natural for them to see if/how it could be used to deliver/enhance initiative management and alignment globally.
Initiative management is a key part of the StratexPoint solution, based on the simple truth that objectives are achieved and risks are managed through action and those actions must be focused and aligned.
StratexPoint enabled the IT infrastructure team to load all their initiatives into a single solution and align those to objectives and risks. Accountabilities and responsibilities for each initiative were assigned through the RACI model which is “baked into” the solution. The status of the initiatives and projects, including budget and actual performance, % complete etc. are tracked and monitored consistently across the organisation.
The Benefits
A range of benefits have been noted by the IT infrastructure function when using StratexPoint to manage and monitor their global portfolio of initiatives. These include: